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The following information addresses many common issues and frequently asked questions. We strive to make your
experience on our site as pleasant and trouble free as possible; however, questions and concerns occasionally
arise. In an effort to maintain the best possible experience for you, our members, we are constantly updating
and adding to this list. If you still are not able to find an answer to your question or problem, please feel
free to contact us.
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Every time I login, I get sent back to the login screen when trying to manage my portfolio. Why?
You MUST HAVE COOKIES ENABLED in order to use this site. We temporarily set a "Session Cookie" for use in managing your portfolio and contacting other members.
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I get an error when I try to upload my images. Why?
This may occur for several reasons. First, an error will occur if the image is not a .jpg image. Our system currently accepts only .jpg file types. Secondly, an error will occur if the image is several megabytes in size, causing our system to time out while trying to evaluate the image. If you continue to receive errors after eliminating these problems, please contact us with the details of the error, and our team will be more than happy to assist you.
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How do I remove my portfolio?
Although we hate to see members leave, we fully understand that circumstances may arise requiring you to remove your portfolio. In order to do so, remove ALL images from your portfolio, and our system will automatically remove your portfolio during the overnight hours. If you are a premium or lifetime member, you will need to contact OTS in order to remove your portfolio.
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I found a portfolio with images that I don't believe follow the Rated "G" Policy. What can I do?
Login to your portfolio and view the offending member’s portfolio. You will find a link to "Report Member for Abuse." Use this form to file an official complaint.
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